Last Updated: August 29, 2026
We want you to be satisfied with your Aveloraify purchase.
If you are not satisfied with an eligible product, you may request a return within 30 days of delivery, subject to the conditions below.
1. Return Period
Return requests must generally be submitted within 30 days after the order is delivered.
To request a return, contact:
business@aveloraify.com；service@aveloraify.com
Please include your order number and the reason for the return.
2. Return Conditions
To be eligible for a return, products should generally:
- Be unused
- Be in their original condition
- Include original packaging where reasonably possible
- Not show signs of misuse or damage caused after delivery
Certain products may have additional return restrictions.
3. Non-Returnable Items
Unless otherwise required by applicable law, certain items may not be eligible for return, including:
- Personalized or customized products
- Products made specifically to customer specifications
- Certain final-sale items
- Products that have been used or damaged after delivery
4. Return Shipping
Unless the product is defective, damaged upon arrival, or incorrectly shipped, customers may be responsible for return shipping costs.
We recommend using a trackable shipping service for returns.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us promptly at:
business@aveloraify.com；service@aveloraify.com
Please provide photographs and your order information so that we can review the issue.
6. Refunds
After receiving and reviewing an eligible returned product, we will notify you regarding the status of your refund.
Approved refunds will generally be issued to the original payment method.
The time required for the refund to appear may depend on the payment provider or financial institution.
7. Partial Refunds
In certain circumstances, a partial refund may be offered where a product has minor damage or other issues that do not justify a full refund.
8. Exchanges
If an exchange is available, customers may contact us to determine whether the requested replacement product is available.
9. Cancellations
Order cancellation requests should be submitted as soon as possible after purchase.
Orders that have already entered processing, production, customization, or shipment may not be eligible for cancellation.
10. Corporate and Bulk Orders
Corporate, wholesale, event, and bulk orders may be subject to separate return, cancellation, customization, and refund terms agreed upon before payment.
Customized bulk orders may not be eligible for return unless the products are defective, damaged, or materially inconsistent with the approved order specifications.
11. Contact
For return or refund questions:
Aveloraify
